Effective Date
November 18, 2025
Acceptance of Terms
By accessing or using this website and our services you accept these Terms of Service and any policies referenced herein. If you do not agree, please do not use the site. These Terms are written with a focus on New Zealand and Australian law and business practice.
Use of the Service
Use the site and services lawfully and in good faith. Do not attempt to interfere with the site or to access data you are not authorised to use.
Accounts and Sign-In
Some features require an account. You can create an account by email/password or by using a supported identity provider such as Google Sign-In. When you sign in using an identity provider we receive a limited set of information (for example name and email) from that provider to create and maintain your account.
Data and Privacy
We collect personal information necessary to provide our services (for example name, email, phone number, approximate location and account/login details). Payment processing is handled securely by Stripe. Full details on what we collect and how we use it are in our Privacy Policy.
Children
This website and its services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 and will delete any such data if discovered.
Termination
We may suspend or terminate accounts for breach of these Terms, illegal activity, or other conduct that harms our service or users.
Disclaimers & Liability
The site and services are provided “as is”. To the extent permitted by law, UPO’s liability is limited to direct losses and does not extend to indirect or consequential losses.
Governing Law
These Terms are governed by the laws of New Zealand and, where applicable, Australia. Nothing in these Terms prevents you from exercising any statutory rights you may have under local consumer protection laws.
NZ Digital Communications Act
UPO is committed to complying with the Digital Communications Code of Practice and relevant provisions of New Zealand telecommunications law. We will not send unsolicited commercial messages to your personal contact details unless we have your prior consent or an established business relationship. You may withdraw consent at any time by contacting us.
Changes to These Terms
We may update these Terms. We will publish changes on this page with an updated effective date. Continued use following publication constitutes acceptance of the updated Terms.
Contact
If you have questions about these Terms please contact us.
Have questions about our terms?
Talk to the UPO team about website use, accounts, privacy, or service enquiries.